We have identified three priority initiatives that we will pursue based on a foundation of governance and communication. The priority initiatives we have identified are as follows: “Connecting People and Local Communities,” “Connecting a Sustainable Society and the Times,” and “Improving the Satisfaction of Employees.” We identified these initiatives based on whether they are issues that can be addressed by capitalizing on our core business, are meaningful for the Group to address, and can produce results.
Long-term Goals and Current Status
To realize the future envisioned by the Isetan Mitsukoshi Group, we have identified the following key factors: under Materiality 1, urban development leveraging the Group’s advantage of having broad national and international networks; under Materiality 2, achievement of a decarbonized society and fulfillment of social responsibility across the supply chain; and under Materiality 3, diversity and inclusion, raising of employee motivation, and the promotion of life-work balance. To bring these into reality, they have been set out as long-term goals.
To help customers enrich their lifestyles, we take initiatives that connect people with local communities. This includes the creation of opportunities to experience other people’s sentiments and sensibilities and the introduction of the local cultures, traditions, and specialty products of many regions.
Aiming for the sustainable development of society and economy, the Group engages in various activities as a member of the local community. Through active communication with the people and communities around us and active participation of each of our employees, we seek and practice what we can do by leveraging our unique strengths as a Group with a department store business at its core. Specifically speaking, we carry out activities to revitalize local communities, social contribution activities centered on fundraising, cultural and traditional projects, and next generation development. We will continue to promote a trusting relationship with local communities.
We will leverage the Group’s strengths, including our extensive store network in Japan and overseas and product/service procurement capabilities, to connect Japanese technology and traditional culture to the next generation through goods and services. We will also propose solutions to social issues and new values by bringing people and the community together.
Under the Isetan Mitsukoshi Group Environmental Policy, established in 2009, we have been promoting various environmental initiatives, including energy and resource conservation and proposals for eco-friendly lifestyles. In order to hand down a sustainable society to future generations, we are working together with our business partners and other stakeholders to help create a carbon-neutral society and a supply chain that takes the environment and human rights into consideration.
In recent years, disaster risks associated with climate change and environmental and human rights risks in the supply chain have had an increasing and more serious impact on our daily lives and business activities. Under the Isetan Mitsukoshi Group Environmental Policy, the Isetan Mitsukoshi Group Human Rights Policy, and the Isetan Mitsukoshi Group Procurement Policy, we are working to overcome various social issues and hand down a sustainable society to future generations through a variety of initiatives. These include energy conservation, energy creation, and introduction of renewable energy initiatives that lead to a reduction in greenhouse gas emissions, resource recycling, waste reduction, and other efforts to reduce our environmental impact, as well as the promotion of procurement activities that take into consideration the environment and human rights.
Current | 2030 | 2050 | |
---|---|---|---|
Achieving a carbon-neutral society |
Greenhouse gas emissions -47.6% (FY2022 results/vs. FY2013) |
Greenhouse gas emissions -50%
(vs. FY2013) Ratio of renewable energy introduced 60% (Percentage of electricity used in department store business in Japan) *100% of company-owned properties in the department store business in Japan |
Net zero greenhouse gas emissions |
Building a sustainable supply chain |
Notification of Isetan Mitsukoshi Group Code of Conduct for Suppliers Approx. 6,000 companies Dialogue with business partners 198 companies *As of October 31, 2023 |
Procurement Policy Penetration rate among employees and business partners 100% |
The Isetan Mitsukoshi Group believes that people are the most important factor in achieving its management plan. In order for all employees to work toward the same goal, we consider employee satisfaction (job satisfaction and comfortable working environment), which leads to employee engagement, to be the most important foundation.
“Touching people’s hearts with human-driven experiences” is the mission we have set forth in the Isetan Mitsukoshi Group Corporate Philosophy. In line with this, the Isetan Mitsukoshi Group believes that the enthusiasm and abilities of each and every employee are the greatest source of innovation that leads to corporate and social growth and ideas that lead to improved productivity. As a company, we will continue to invest in our human capital. Specifically, we will promote Diversity, Equity & Inclusion (DE&I) and achieve corporate growth and social growth by providing growth opportunities that suit each and every diverse individual, and by creating an environment in which people can work in their own way.
Current | 2024 | 2030 | |
---|---|---|---|
Ratio of female managers (Equivalent to section chief level,or above) |
30.6% *1 (as of April 1, 2023) |
33% *1 | 38% *1 |
Percentage of male employees taking childcare leave | 97.4% *2 (FY2022 results) |
100% *2 | 100 *1 |
Ratio of employees with disabilities | 2.83% *3 (as of June 1, 2023) |
3.0% *3 | 3.5% *3 |
Companies achieving the average 1,700 total working hours per year | 39.1% *4 (FY2022 results) |
80% *4 | 100% *4 |
Employee satisfaction survey response rate | 100% *1 (FY2022 results) |
100% *1 |
*1 across the Group
*2 Isetan Mitsukoshi Ltd.
*3 Isetan Mitsukoshi Ltd. and major Group companies in the Tokyo metropolitan area
*4 target 23 Group companies